Customer

Trust, respect, and responsiveness to our customers and the communities we serve are the foundation of our customer values. We've learned listening is the key skill to understanding our customers' needs and that responsiveness must focus on actions, not simply words.

Energy

Today's economy and our quality of life are dependent upon our ability to provide reliable, safe, and affordable energy. Our commitment to sustainability stems from our long-term belief in taking care of our neighbors, ensuring that we're there when they need us most.

Environmental

Success can only be achieved if we ensure the environment we live and work in is protected. Corporate environmental responsibility has evolved and expanded to cover substantially more than regulatory compliance. Our corporate values encompass a commitment to sustainability, both economically and environmentally.

Governance

The value of corporate governance is more than simply a passing fad or regulatory requirement. It reflects on how a company is managed and its commitment to long-term shareholder value. We believe effective corporate governance requires our Board of Directors and senior executives to communicate openly and comprehensively, discussing together substantive governance issues in a productive way.

Infrastructure

The economic and social strengths of our business, including the communities and regions we serve, and North America are dependent upon our collective ability to maintain a leading electrical infrastructure that enables continuous progress, improves quality of life, and sustains economic well-being. We are committed to ensuring our sustainable contribution to our region's infrastructure needs.

Leadership & Employee

Leadership is not about a title, but an individual's long-term commitment to excellence. True leadership is not about a single moment, but about one's ability to continually contribute to a sustainable mission. Sustaining our shareholder value is based on our team's focused commitment to our growth strategy reflecting our corporate and individual core values.

Technology

The value and strategic importance of integrating technology with all of our critical business processes is critical to enhanced productivity, corporate compliance, improved management capabilities, and sustaining long-term shareholder value. Our focus is not on a specific technology, but how we operate our business, now and in the future.